Programs Built Around Where You Are Right Now

It's been hard to write this review. There aren't enough stars to click.
In March of 2021 we moved my parents into Melody Living. 6 weeks later, my dad passed, he was in hospice, we knew it was happening. During the short 6 week period before he passed, my mom built a strong community of friends at Melody Living, she never felt alone, not even after he passed. She made friends that would sit in her room with her, at my dad's bedside until all hours of the night. That's what you get in a strong community. I can't express how grateful I was to have my mom at Melody Living. My mother passed away in May after living at Melody Living for over 5 years. During those 5 years, she didn't have a care in the world, and neither did we when it came to my mom.
She stayed busy every day with all the wonderful activities and outings. She made so many close friends, her life was full and she never had to feel like a burden to her children. She always told me "no kitchen is big enough for 2 women, I will never live with you."
Everyone at Melody Living is Amazing. Robin, the Life Enrichment Director made my Mom feel so special, as she does every resident. She really felt like part of our family, and still does. Kevin the Chef is amazing, in my mom's final weeks he tried anything to get her to eat, I'll always remember that. Basically, when you live at Melody Living, you are family.
I highly recommend Melody Living Lake in the Hills.

Our family would like to express our heartfelt appreciation to the entire staff at Melody Senior Living Memory Care for the exceptional care and compassion they provided to my mother.

From the moment she became a resident, every member of the team treated her with kindness, dignity, patience, and respect. Knowing that my mother was in a safe, loving, and caring environment gave our family tremendous peace of mind during a very difficult time.

The staff consistently went above and beyond to ensure her comfort and well-being. They were attentive to her needs, treated her as if she were part of their own family, and always showed genuine compassion. Their professionalism, dedication, and heartfelt care never went unnoticed.

After our experiences elsewhere, the level of care we received at Melody Senior Living memory care was truly outstanding. The difference was remarkable, and we will always be grateful for the love and support they showed my mother and our family.

In my opinion, Melody Senior Living Memory Care deserves a five-star rating in every way. We wholeheartedly recommend this facility to any family looking for a memory care community where their loved one will be treated with compassion, respect, and exceptional care.

Thank you to everyone at Melody Senior Living for making such a positive difference in my mother’s life. Your kindness and dedication will never be forgotten, and our family will always be grateful.

Sincerely Anita G’s Family

I recently placed my mother here and I am glad I chose Melody. The experience has been great. My mom loves the staff, fellow residents, food, decor, and activities. Every time I visit I am greeted by very pleasant staff. In particular, Lisa, the concierge, is amazing, she is very responsive, highly detail oriented and super friendly. I highly recommend Melody for assisted living.

There are many assisted care facilities, but that is what they are, FACILITIES. Melody Assisted Living is a true home with a staff that actually cares for and loves the residents. My mother lived there for a couple years and was diagnosed with terminal cancer. In conjunction with the hospice care givers, her final days were pan free and she passed with her dignity and with those she loved. The nursing staff led by Monica and Robyn along with the rest of the staff took, best in class, care of my mother.
I can only hope that if you have elderly family members that need some help, you will choose Melody Assisted Living as the location for your loved one. They treat their residents as family and they work with true compassion in their hearts.
From the bottom of my heart, I thank them all for their unwavering care and love for my mother in her final days. Best in class and with a huge heart to match it.
Sincerely and with my deepest thanks and gratitude,
Mike Pfalmer

Melody Living is such a wonderful community! The staff goes above and beyond to help the residents.

Best community ever. Amazing residents, great staff, delicious food, and fun activities. Best part is knowing the staff will take great care of the residents.

We recently lost our Father who was a resident at Melody Living. We could not have dreamed for a better experience than what he and we received from the team at Melody. When we were in the process of touring options for Dad, we came across Melody. Once we toured the facility and met the staff, it was abundantly clear that Melody stood out in so many ways above any and all other options. From the admissions team, front desk, maintenance and the entire care team, Melody truly cares about their residents and families. The facilities, care and communication were exceptional in all aspects. If you’re looking for Senior care of a loved one, you need look no further than Melody Living. We thank and truly Love the Melody Team!!! God Bless You All!
The Jacob Family

Jessica B is a joy to be around. She does a million things at once with a smile on her face. I can tell the residence really love and appreciate the time and care she gives to them. She's a gem of a person and Melody Living is lucky to have her!

Such a beautiful facility! This community offers so many options for seniors looking to find a home that still promotes their independence without the stress of maintenance. I enjoyed working with this award-winning team.

I was responsible for finding an assisted living facility for a friend of mine. I looked at many and chose Melody Living. The sales staff were great and the facility met all his needs.
I did not regret my choice. The facility is beautiful, the nursing staff were great and the support staff were helpful in dealing with any changes that were needed.

Beautiful community, Staff cares about your love one!!

Wonderful community!

My parents had been in a high quality senior care facility in Chicago, but after my father's death we wanted my mother to be closer to us. She suffered from a progressive dementia and needed care on virtually every level. We heard about Melody Living and decided to investigate. Our biggest concern was that we wanted her care to be as good as her former residence. Upon visiting the facility we found it to be a beautiful and functional design while emphasizing comfort and safety for the residents. After interviewing management and observing activities and daily life there, we decided to give it a try. On the very first day, we started to feel that we had made a good decision. That feeling grew stronger with each day thereafter. We realized that Melody Living was not simply as good as her former residence, it was measurably better. I visited my mother virtually every day and saw how the staff and management worked with her in the most caring fashion. She was not an easy case, as she had some behavioral difficulties related to her dementia. But rather than pushing the problems off on the family or ignoring the problems, management at Melody Living sought innovative approaches to solving or avoiding the problems and were ultimately successful. The result was a marked improvement in my mother's quality of life during her last months. During my daily visits in the 8 months of my mother's residence there was not a single incident which caused me concern and there were countless which which put me at ease regarding her care. I simply can not give high enough praise to this place. It is well managed from the top all the way down.

I do not feel these reviews reflect an accurate picture of the team at Melody Living. Monica is a very caring and kind individual, as is the Director Chia. Monica holds the staff accountable and takes a lot of pride in making sure those who are admitted to Melody Living receive the best care. She goes out of her way day or night to communicate with families. It is apparent that Sandra Lynch is upset, and I am sure disappointed that her family member was declined admission. Not everyone is fit for assisted living or memory care. Instead of bad-mouthing staff members accept the information however difficult it may be. If a facility says no to admitting someone it is for a reason. Their family should be understanding and move on with their search. Harassing staff members because a family is told no to admission is uncalled for and won’t change the outcome that Melody Living cannot meet your mother’s needs. Sandra Lynch your family member doesn’t even live there. You have no basis for your judgements. I encourage anyone to speak to those who have family that reside at Melody Living to get a firsthand review.

My father has settled in with the help of the wonderful staff at Melody Living. All the staff are professional and nice. Lisa at the front desk is so helpful and nice. The cleaning staff were so kind when my dad put a piece of cake in his shirt pocket, don’t ask…the cleaning staff came into his room and helped us clean up the mess. The kitchen staff work so hard, how they provide such good food is beyond me. If you need an assistant living place I highly recommend Melody Living.

My mother moved into Melody shortly after the facility opened in 2020. From the day she moved in, she was treated with care, respect and compassion by all of the wonderful staff. She felt very safe in her apartment, most of the time leaving the door open and occasionally receiving a visitor, who just stopped by to say "Hi!" The facility is expertly decorated, has many gathering spaces and is also clean and quiet. Melody is definitely a place that your loved one could move in and feel immediately "at home."

Amanda at Melody Living was knowledgeable, friendly, and very helpful on our tour. The entire community was stylish, clean, and very warm. I would highly recommend a visit there if you're considering assisted living!

Nathalia is hands down the best tour guide/marketing rep I have ever met (Sebastian is a lose second over at Independent Living). I have plenty of experience shopping for assisted/independent living for parents. I learned the lingo and what to expect when I shopped for my dad… independent living first, then assisted living then funeral. I recently started shopping for my mother in law, P.F. Who lives with me and her daughter. PF lived alone on a mountain side until she totaled her car. She tried to move home months later, but contracted COVID immediately. Hospital, Rehab, back to my basement. She cannot live alone. She has worn her daughter out completely. I know the signs. Time for a place to park mom to everyone’s benefit. I had one hour. I know the lingo and basics. Nathalia gave me a complete info package including all pricing. Toured the Assisted Living common areas and rooms appropriate for my MIL. The place is gorgeous. The staff goes above and beyond. I questioned everyone I met. Long tenured staff. Happy to work here and it shows. Not cheap, but certainly in line with my predictions for this level of care. Penrose St. Francis Hospital across the street. Walmart across the other street. Woodmen Road/Powers Blvd intersection. Everything included you could reasonably expect. Cell phone/beauty salon extra. 24hr on site RN. Secure, safe, warm, homey, views of the Rockies and Pikes Peak. Parking! The list goes on. My search is over. When mom is ready, this is her new home. She toured with me a few days later and she loves it. Now she has a viable option when she and her daughter can’t take each other anymore. Not funny, just the emotional reality of taking care of your aging parent when nobody else around to help. Melody Living is here to help.

Natalie took out time on a Friday at 4pm to make sure we had a full introduction to the community and facility. Two month in and mom is happy with each visit. Her attention to details and communication are the primanry reason that made this our community for mom of choice!

I recently contracted with Melody Living for my elderly parent. I had the best experience working with Sales Coordinator, Nathalia. She toured the facility with me and explained how the process worked. She is super friendly and professional, and kept me advised throughout the application and leasing process. It's a beautiful facility and all the staff members I've met have been great. I wish I could live there!
We ran into some complications just prior to move-in. Nathalia contacted me and advised that mom's room was painted, and the carpet was due to be replaced, but carpet layer was a no-show! He was completely unreachable and simply didn't show up, even though the job as scheduled well in-advance! It was imperative that I get my mom loaded in on that specific day as I had booked the truck and couldn't take additional time off. In addition, bad weather was coming in. I was up against a wall. Nathalia took personal responsibility and kicked in to high gear! She went way above and beyond, and used her own personal contacts (Jason), to get the old carpet ripped out, well after hours the night prior, and installed early the next day, just so I could move my mom's stuff in. She even arranged for the movers to stage the furniture on the same floor, until the carpet was done. After installation, she even cleaned the room with another staff member (Sharon), who also wanted to help get it done. Great Team! She even helped me move the furniture into the room and set it up!! I was overwhelmed by her dedication, determination, personal sacrifice (stress and long hours), just to help me take care of my mom!!
I won't forget it! So far Melody Living has been fantastic, and I would refer anyone to Nathalia directly! She should get a huge raise...today!

Melody Living has definitely been the best choice for our situation! My Grandpa is fitting right in and seems much happier and healthier here than he’s been at other facilities in town. The staff have all been kind and super attentive! Nathalia made our move so easy, and I love that she genuinely cares about the residents and their families!! Everyone on staff has made an effort to get to know my Grandpa and me, and they even seem happy to answer my constant questions. The facility itself is bright and warm, kept very clean, and feels safe and secure while still being easy for residents and loved ones to get in and out. Chef Michael meets weekly with the residents to make sure they’re happy with their food options, and the meals are always delicious! A nurse is in the building 24-7 in addition to loads of care staff. This is unique to this facility, as most assisted living facilities don’t have a nurse in the building at all hours of the day. I’m so glad we happened upon such a great place and great people to help care for my Grandpa!!

I am a home health care provider who visits many assisted living facilities in the Springs. Melody living is by far the best staffed, most caring, most organized building I go to. Their staff from the director to nurses to dining to marketing to reception all know every resident with detail and very genuinely care about their well being. All of my patients love it there and it is my first recommendation to any of my patients looking to transition to assisted or independent living from home. (Plus the food is restaurant level delicious!)

Melody Living is a beautiful building with so many positives. The staff are top notch and care so much for the residents. They treat them as if they are family. This should definitely be a place in which you can feel comfortable with their care. The building is decorated beautifully which makes everyone feel at home.

Finding ourselves in a desperate situation looking for assisted living for a loved one, Melody Living came through; five stars and more!!! I was in panic mode visiting places, until I arrived at Melody. Kelly was so reassuring, I left my meeting confident I was in the right place. Vi and Marianne carried on that friendly and caring attitude. Thanks to the whole team for a job so well done.

We recently has the opportunity to tour Melody Living with my 93 year old mother and we were very impressed. Mom is sharp as a tack mentally and has been living independently. She is a former Registered Nurse who has good knowledge of medical, and my wife is currently a Registered Nurse as well. Mom was concerned that an assisted living environment would have many people in wheel chairs who just slept all day and didn't stay active. As it turns out, Kelly, who is an excellent sales director for this facility, really helped to change Mom's mind about assisted living as we asked questions and toured the building. Mom saw current residents who were happy and enjoying life and we could see that the staff we met really cared for their residents. Kelly answered all of our questions with honesty and candidness and spent extra time with Mom reviewing the various apartments that were available which all looked very nice and well laid out. We also had a chance to enjoy lunch and the food was very good. The Director of foodservice came out and spoke with us and we could see that he really enjoyed his job and took pride in providing quality food that was very tasty. We also met with the Director of Wellness who has a passion for helping the residents to live lives that are happy and fulfilled. Mom felt very good about Melody Living, but she is not quite ready to leave her independent lifestyle, but when she is, we will definitely look at Melody Living again. Our opinion is that if you are looking for a home for a loved one who needs a little extra help and a place that will take very good care of them, you probably should check out Melody living on your short list of options.